Wednesday, July 15, 2009

Just need to vent

My emotion has now turned to frustration - I'm fairly proactive about my healthcare but at this point, I feel like my 'fate' lies in someone else's hands.

Long story short, I had originally given the name of the OB that I happened to see in the emergency room during my first m/c - other than her, I knew of none other to suggest to my doctor (plus she was 5 mins away from my house) -- then I got talking to a few friends and was convinced that I should go with someone that I know has had success with etc. So I call my GP's office last week to change referrals and the receptionist is all like -well, I just made the other appt for you - and basically gave me a hard time until I just said - can you please just do this for me?!

Unfortunately, it turns out my friends' OB is booked all the way until Oct and I was like heck I'm sorry I can't wait -- so I had another OB in mind (b/c now that I've been talking to more gf's, the more positive stories - I know, I'm desperate but I can only go by what I know from other ppl, and ppl that I trust)

So I called my GP's office and the receptionist was just down right rude to me - she said - well - it's your fault - I got you an appt on the 23rd and you went and cancelled - you're just going to have to go and make the appt yourself -- I don't have time to keep making your referrals - do you know I do 50 of these in a day --- I was SO upset I said - I'M SORRY (?!) but I've been through 2 m/c in the past 6 months and I am only doing what I think is right for me to see the right specialist - even THEN she was like - well - I can't promise anything - you'll have to call the OB and confirm a date first -- THEN i'll fax them a referral.

What kind of person is that? I know I might be 'needy' and ideally, I would have liked to get it 'right' the first time, but since I wasn't booked for anything anyways, is it not my right to see the OB I think would have my best interest at heart?

The receptionist finally gave in and said 'fine just give me the information' -- and then to rub salt in the wound before she hung up - she's like - well i hope for your sake you don't get end up with an appt in Feb 2010 with this new OB


Just needed to vent it all out before I go to sleep tonight.

1 comment:

  1. Thank you for stopping by and commenting on my blog.

    The receptionist you spoke to needs to go to sensitivity training. Really. Unfortunately people like that are much more commonplace in the land of infertility than they should be. They see it every day, and they become desensitized to what it really means to the individuals dealing with it.

    Hopefully you won't have to deal with her anymore, and I also hope that you're able to see your new OB soon. I'll keep my fingers crossed that you are able to get some answers, or at the very least, that you're able to start asking the questions.